Returns
If you receive your order, and decide that it is just not for you, please contact us at sales@marsupialgear.com. All returns must be in new and unused condition WITHIN 30 DAYS for a full product refund (excluding shipping charges). Returns past 30 days are subject to approval, handled on a case by case basis, and will be charged a 15% restocking fee.
All returns/exchanges must be processed through the RETURN PORTAL. All returns/exchanges must be sent back to Marsupial Gear at the cost of the consumer. The customer can use USPS, UPS, or Fedex as carrier options for the return. All packages must be sent to the following address:
Marsupial Gear
ATTN: Returns
21609 N 12th Ave
Suite 200
Phoenix, AZ 85027
Repairs
All Marsupial Gear is guaranteed against defects in materials and workmanship. If there are ever any defects in materials or workmanship, we will repair or replace at no cost to you.
Problems associated with normal wear and tear will mean a reasonable repair or replacement charge. Any returned goods MUST be clean, and free debris in order for us to make repairs.
*NL binoculars will be a tight fit in the small binocular pack and will require a break in period*
| 8-12x42 NL Pure without Headrest | SMALL |
| 8-12x42 NL Pure with Headrest | MEDIUM |
|
8.5x42 EL/SLC |
SMALL |
|
10x42 EL/SLC |
SMALL |
|
10x42 EL Range |
MEDIUM |
|
10x50 EL |
MEDIUM |
|
12x50 EL |
MEDIUM |
|
15x56 HD |
LARGE |
|
Razor 8x42 Razor HD |
SMALL |
|
Razor 10x42 Razor HD |
SMALL |
|
Razor 10x50 Razor HD |
MEDIUM |
|
Razor 12x50 Razor HD |
MEDIUM |
| Razor 10x42 Razor UHD | MEDIUM |
| Razor 10x50 Razor UHD | MEDIUM |
| Razor 12x50 Razor UHD |
MEDIUM - ENCLOSED PACK LARGE - STANDARD PACK |
| Razor 18x56 Razor UHD | LARGE |
|
Kaibab 15x56 |
LARGE |
|
Kaibab 18x56 |
LARGE |
|
Fury 10x42 |
SMALL / MEDIUM |
| Viper HD 10x42 |
SMALL |
| Viper HD 10/12x50 | MEDIUM |
|
Vulture 8x56 |
MEDIUM |
|
Vulture 10x56 |
MEDIUM |
|
Vulture 15x56 |
LARGE |
|
Diamondback 8x42 |
SMALL |
|
Diamondback 10x42 |
SMALL |
|
Diamondback 10x50 |
MEDIUM |
|
Diamondback 12x50 |
MEDIUM |
|
Diamondback HD 15x56 |
LARGE |
|
Talon 10x42 |
MEDIUM |
|
Crossfire 10x42 |
SMALL |
|
Crossfire 10x50 |
MEDIUM |
|
Crossfire 12x50 |
MEDIUM |
|
B1 8/10x42 |
SMALL |
|
B2 7/9/11x45 |
MEDIUM |
|
B3 6/8/10x30 |
SMALL |
|
B4 12X56 |
LARGE |
| B5 15X56 | LARGE |
|
C1 8/10/12x42 |
SMALL |
|
C2 7/10x28 |
SMALL |
| C3 10/12x50 | MEDIUM |
| C4 15/18X56 | LARGE |
|
Geovid HD-B/HD-R 8x42 |
MEDIUM |
|
Geovid HD-B/HD-R 10x42 |
MEDIUM |
|
Geovid-R 8x42 |
MEDIUM |
|
Geovid-R 10x42 |
MEDIUM |
|
Noctivid 8x42 |
SMALL |
|
Noctivid 10x42 |
SMALL |
|
Ultravid 8x32 |
SMALL |
|
Ultravid 10x32 |
SMALL |
|
Ultravid 8x42 |
SMALL |
|
Ultravid 10x42 HD Plus |
SMALL |
|
Ultravid 8x50 HD Plus |
LARGE |
|
Ultravid 10x50 HD Plus |
LARGE |
|
Trinovid 8x42 HD |
SMALL |
|
Trinovid 10x42 HD |
SMALL |
|
Duovid 8/12x42 |
SMALL |
|
Duovid 10/15x50 |
LARGE |
|
Victory SF 8/10x42 |
MEDIUM |
|
Victory HT 8/10x42 |
MEDIUM |
|
Conquest HD 10x42 |
SMALL |
| Conquest HD 15x56 | LARGE |
|
Terra ED 10x42 |
SMALL |
|
Leupold Tioga HD 10x42 |
SMALL |
|
Leupold Tioga HD 10x50 |
LARGE |
|
Leupold Acadia BX-2 |
SMALL |
|
Leupold BX-4 Pro Guide HD 10x42 |
SMALL |
|
Leupold BX-4 Pro Guide HD 10x50 |
MEDIUM |
|
Leupold BX-5 Santiam HD 10x50 |
MEDIUM |
|
Leupold BX-5 Santiam HD 12x50 |
MEDIUM |
|
Leupold BX-5 Santiam HD 15x56 |
LARGE |
|
Leupold Northfork 8.5x45 |
SMALL |
| Kilo3000BDX 10x42 | SMALL |
|
Meostar B1 8/10x32 |
SMALL |
|
Meostar B1 8x42 |
SMALL |
|
Optika LR 10x42 HD |
SMALL |
|
Meostar B1 10x42 HD |
SMALL |
|
Meostar B1 7/10/12x50 |
MEDIUM |
|
Meostar B1 12x50 HD |
MEDIUM |
|
Meostar B1 8x56 |
LARGE |
|
Meostar B1 15x56 HD |
LARGE |
