If you receive your order, and decide that it is just not for you, please contact us at sales@marsupialgear.com. All returns must be in new and unused condition WITHIN 30 DAYS for a full product refund (excluding shipping charges). Returns past 30 days are subject to approval, handled on a case by case basis, and will be charged a 15% restocking fee.

All Marsupial Gear is guaranteed against defects in materials and workmanship. If there are ever any defects in materials or workmanship, we will repair or replace at no cost to you.

Problems associated with normal wear and tear will mean a reasonable repair or replacement charge. Any returned goods MUST be clean, and free debris in order for us to make repairs.